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With
nearly ten years’ tenure at Scioto,
the husband and wife team of Ruby and Earl Trout have accumulated
the
skill and professionalism to become a single invaluable resource.
The accomplished Trout Team has taken their experiences working
at various accounts and become a seasoned pair with a special
talent for communicating and developing client relationships.
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Although
Ruby and Earl go their separate ways during their 3rd Shift
at ELP General Cleaning, they are known for joining
together and stepping up to the challenge as specific needs
arise. Their enthusiasm is evident in their heavy involvement
with special projects and events. Account Manager Tom Russell
explains, “Because they frequently volunteer for extra
weekend work and special projects, they have an extensive
amount of cross-training.”
Through their versatility, Ruby and Earl have become as invaluable
a resource as the quality customer service they deliver.
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They
describe, “We
both have an enjoyment for developing relationships with
our clients.”
Tom
Russell further adds, “We
trust them and they do not let us down. They do a great
job of
working together. Both individually and as a team, they have
responded to the needs of our company by transferring to
different accounts and changing shifts over the course of
their employment with Scioto. Out of their flexibility, they
have developed relationships with many clients and are very
in tune with their needs.”
Ruby and Earl have three children
and six grandchildren and reside in DeGraff. |