| 
With nearly ten
years’ experience,
Jay Schoenberger has
been assigned to nearly every
Scioto account. Currently,
Jay oversees the management
aspect of the MEI general
cleaning account.
Drawing
from his extensive
experience, the formula for
success is easy for Jay: It all
boils down to customer service.
He describes, “Our tasks |
vary
greatly from one account
to the next, but two things always
remain in the forefront:
the quality of the individuals
working for Scioto and the
importance of getting those
associates the tools they need
in order to perform their
tasks.” Jay suggests that part
of his management role is to
ensure that associates are provided
with supplies that are
pre-approved for their job site
so they may operate in a safe
and professional manner.
Time
spent working in the recruitment capacity has also
proved to be beneficial for Jay.
“
These skills have crossed
over into my management position
because I have learned
to recognize that an important |
responsibility for a manager
is having the ability to bring out
the best in people. “My challenge
is to put forth a great
effort to understand what people
are looking for out of their
working lives, and how I must
put their objectives into operation.”
With
a management style clearly rooted in understanding
and appreciating the value of
each person, he is pleased to
see how many individuals
come to Scioto looking for a
paycheck and stay when they
realize the long term benefits
of being part of the Scioto
family. “It is not something
that can be explained in an
interview or orientation. It
takes time to learn.” |
“I
will be able to come to this office instead of driving to Marysville
when I need to have computer access and perform administrative
tasks.”
